Contact Us

Consumer Credit Counseling Service of Chattanooga & TN River Valley 

(423) 490-5620


Customer Service Phone Hours

Monday - Thursday: 9 am - 8 pm

Friday- 9am-5pm


Customer Service In Person Hours

Monday - Thursday: 9 am - 6pm

Friday- 9am-5pm


Counseling Hours- By Appointment Only

Monday - Thursday: 8 am - 8 pm
Friday: 8 am - 5 pm
Some Saturdays: 9 am - 1 pm


**Holiday hours may vary- please call ahead**


Chattanooga Office:                                           

CCCS of Chattanooga                                                     
5600 Brainerd Road                             
Suite E-1                                                                                                      
Chattanooga, TN  37411   
Phone: (423) 490-5620                                          
Toll Free: (800) 459-2227
Fax: (423) 490-5624

Questions or New Clients Email:

Current Clients Email:


**ACH Payment Changes**

If you are a current DMP client looking to make changes to an upcoming monthly payment, changes will no longer be accepted via email. Please call our Client Support department at 423-490-5620 Monday-Friday between 9am and 5pm to ensure that your request is processed timely.


We provide consumer credit counseling services including bankruptcy counseling, foreclosure prevention counseling, student loan counseling, housing counseling, reverse mortgage counseling, other options for paying off debts, and financial education services.

If you are asking for information or want an appointment, please use the form below. If you are already a client please email us at Please remember not to send sensitive information or payment change requests in this email.  We will contact you soon!

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